I recommend this practice to anyone considering a new dentist!
My whole family has been going to Indian Lake Family Dental for over seven years. We have never had an issue in all of that time. I think that they genuinely care for you and your dental health, they work with you if you have an appointment scheduling conflict and make suggestions to better your smile. They work with you through insurance and CareCredit to help with all of your dental needs. Dr. Sims personally comes in to check on my Invisalign improvement and has even jumped in to clean my teeth if the other staff were busy. My daughter love to go to the dentist and my husband doesn't mind it either. Thank you for all that you do!
Thanks so much Indian Lake staff!
Don't go here. They insult you, upsell everything. Do procedures without consultation or explanation. Get mad at you if you don't want to do them. They make you wait 3 plus hours for procedures that take 15 minutes.
Overall I recommend. Good healthcare. Nice staff. Accommodating to special needs and concerns. Watch out for over treatment and over sales.
I only have one word, WOW! I usually visit another dentist, but he was on vacation and I lost a filling. My husband loves this place and convinced me to try them.
In addition, my root canal and temporary crowns have worked out well and I soon will be completely pain free with beautiful, new and lasting permanent crowns.
I have been extremely satisfied with my experience with this practice. As someone who does not usually like a visit to the dentist, I completely forget my purpose for being there. Some of the pluses are wi-fi, Keurig coffee, cold water and health bars. They also have plush throw blankets if you find the temperature too cold for your comfort..
Dr. Sims has managed to put together one of the best teams I have ever seen in my 25 years of management experience. Everyone is lovely to deal with. It is obvious after visiting a few times that the employees enjoy and respect each other. Not just by helping each other out so that clients do not wait and are completely informed, but wearing a smile and attitudes that they truly enjoy their jobs. They are so cohesive and efficient. I, personally would like to recognize Lauren, Lindsey and Dr. Jenkins. They all treated me with great attitudes and seemed to really enjoy and listen to what I was talking about rather it was related to my treatment or personal.
I was in a lot of pain and called on a Friday. They were all so kind and not to only patients but each other as well. They constantly thanked each other. So much that I asked who trained them for this and the response is just that they just enjoy it because it's a full circle and it makes Their job easier to be this way. I did have a little bit of a wait but this was explained thoroughly up front when I called as if was explained I was being worked in but, that they would do the best they could to get me out of pain. The cost with insurance was explained very well and also the treatment I needed. Even the ladies in the business office knew clinical information. And not only this but their information was all so consistent it made me feel I was in good hands. Dr. Sims was so fast and awesome. I'm glad to have found my new dental home. To the bad reviews about money and wait times that's all to be expected especially in healthcare. If you want an amazing dentist and good dental work the wait time is a little concern. Money is what it is. Compare to anyone in the area and the prices are consistent not any more and not less but I'd be more concerned if it was less. These are my teeth!
Indian Lake Family Dental is a US Dentist based in Hendersonville, Tennessee. Indian Lake Family Dental is located at 299 Indian Lake Blvd, Hendersonville, TN 37075, USA.
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