This was my second time to go to the salon and I have never been treated so poorly at a nail salon. They took me back to start my pedicure, where I waited for 20 minutes with no water. I then asked how much longer and they another 10 minutes before someone could see me. I had somewhere to be and since I had wasted so much time waiting I wasn't able to stay. I understand if I had to wait but I was never told I would have to wait and employees kept looking away from me as they walked by. Too overpriced and not very good customer service for me to ever go back.
Needless to say I left very upset and got home only to realize my pedicure and my nails were very uneven and the polish on my toes which had gel was already popping up..my heels and my toes didn't even look or feel like I had a pedicure. I called back and Brittany was very sweet..advised Tina would be calling.. I never received a call. I returned to have my pedicure redone and requesting that Someone else other than Kevin. I sat and waited for over 30 minutes and much to my surprise and disappointment Kevin was who came to do my "Pedicure" well as it goes I had to tell him I had gel in my toes he finally got it removed...put my feet in the water only to wet them and run run the little scrubber over my heels momentarily and he was done seriously.. this was problem I came to get a pedicure to begin with..no lotion in my feet either again he hurt me filing and I left 2 hours later looking worse today than I did when I came in on Friday..i will not be back after $129.00..
I had gel done by Kevin today. I was told the wait would be 15 mins, 40 mins later he got to me. That was my first mistake. I asked him to cut down my nails and instead he filed them so that now they are chewed. He got mad at me for not turning my thumb and when I told him it hurt me, he continued. I asked for a gray color that was given as a choice. I was told they were out so I asked for the closet color and now my nails are purple. Not happy and I will never go back.
I made an apt for a Saturday for myself and 5 of my bridesmaids. They required a deposit which was fine. Everything went really well. They did great, all of the girls loved it there. We did have a bit of a water leak but the employees handled it with grace and cleaned it quickly while others still continued getting their pedicures. Very impressed with this nail spa!
I have been going for the past 5 years and they are the best. They do an amazing job every single time I go.
Receptionist Brittany was very friendly..Kevin did my pedicure was no conversation at all..I tried to let him know exactly how I wanted my nails cut and several times he was hurting me..Not only during the process of the pedicure but while polishing my toenails the position he would raise my legs above the table to look at my nails..I explained I had back surgery and could not raise my legs..
Tina S Nail Spa is a US Hair Care Studio based in Hendersonville, Tennessee. Tina S Nail Spa is located at 206 Anderson Ln N, Hendersonville, TN 37075, USA.
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