Messed up the quantity of my prescription, not once, but 3 times! Should have left after the first mistake, but they're so convenient, I wanted to stay. After a third mistake, it's time for a new pharmacy, regardless of convenience.
The two pharmacists there now (Amber and Chelsea) are fantastic. They always greet you with a smile, and often remember you and know your needs. It's always a pleasure to visit.
Doug, one of the pharmacists, is excellent. Remembered my name the second time I went in. I have one special order rx, he catches it if someone else fills it incorrectly. Five stars for Doug. Minus one for sometimes having to make a second trip when someone else misses the special note. It is never busy there, unlike the chaos at some others. Some of the techs are pleasant to deal with. I have been frustrated at times with the other less amiable staff at the pharmacy. For example, still not recognizing me after 2 years of monthly pick ups.
I've been coming to this pharmacy for close to a year. I have nothing but amazing things to say about the women that work in the pharmacy. They are all so pleasant and started recognizing me almost immediately. They are always very quick in filling my medication. The last few times I came in to fill it, I was rudely greeted by Orlando Segneri. He is by far the rudest, most unprofessional pharmacist I have ever had to deal with. Based on everything he said to me, he was judging me on what type of medicine I take and nothing more. He has been this way to me multiple times and he is completely on a power trip. I now drive 45 mins out of my way to a different Rite Aid location where they treat me with respect.
The retail staff is cheery and helpful.
I give the ladies 5 stars. Not the male pharmacist. Glad we switched to this pharmacy.
Rite Aid is a US Pharmacy based in Hendersonville, Tennessee. Rite Aid is located at 731 E Main St, Hendersonville, TN 37075, USA.
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