Great customer service however Even with appointment i am there way too long hour and half this time 2 hours last visit. Will go on different day and earlier in the day
Advice. When you have such a nice building and claim high reputation, PLEASE plan your staff accordingly so your customers ALWAYS feel taken care of.
I had the background and training and skill set they needed but none of that mattered because when I was younger I made some bad decisions
I was greeted as always and told that the oil change had a 3 hour wait, but the tire rotation only had a 20 minute wait, so I stayed to have the 2nd service performed.
What Service?
Could be from lack of much needed employees but the company is very picky about who they hire if you have any kind of checkered past even from long ago they will not hire you at all. Some ppl think that's a good thing but ppl do change for the better and telling someone there past is why they can't change tires is very frustrating and deflating.
Called at 7:30 am day after Thanksgiving Black Friday gentlemen answered greeted with a please good morning can he help me.I then told him what I was looking for and do they honor price match. He said yes we do has long has we have it in a competitive price. He then said bring the add from competitive store and he could work it out. Got there told the gentlemen that I called to talk to someone about a price match very friendly and professional he said might have been Tyler which he then called for him . I showed Tyler the add he then said no problem have estimated price and I agreed ask for my keys and questions and I asked how long he said about 30 minutes...sat in waiting room it had complimentary coffee and bottled water in a mini-fridge and before I new it my car was pulled to the front and gentleman walking to service desk with my paper work. Young lady Melissa said sir your ready.gave me a extra perk when I paid and overall GREAT EXPERIENCE!! THANK YOU MELISSA AND TYLER !!! AND GUYS IN THE SERVICE AREA!! WILL BE BACK. GREAT CUSTOMER SERVICE AND FRIENDLY SMILING FACES.
I walked in to get my free rotation and purchase an oil change. That's my first mistake, not making an appointment.
I waited for a 40 minutes where i was told twicr through that period of time, that my car was next.
Clean environment and bathrooms.
With no time left as I had an appointment coming up, I asked for my key back and left feeling VERY disappointed. My second mistake is that I chose Tire Discounters for my tires.
Have got decent deals here but the downside for me is even though you set a appointment you still end up sitting there for hours until they get started and finish your car.
(Obvious personal experience of mine)
Thank you.
Tire Discounters is a US Storage based in Hendersonville, Tennessee. Tire Discounters is located at 239 E Main St, Hendersonville, TN 37075, USA.
Please contact with Tire Discounters using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tire Discounters opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Storage in Hendersonville