I can't say enough about Tina Darks. She is kind, warm, caring, thoughtful, and listens intently. I have never been to her and not felt such ease of discussing medical issues. 5 stars all the way. Thank you for caring.
Dr Taylor is a good family physician. However his staff is far from excellent. I called and asked for an x-ray to be sent to my chiropractor and they insisted I drive all the way up there to sign some papers in order for them to fax it to my chiro. Your very lucky if you get someone considerate enough to actually help you and not just tell you no, no matter what u want usually. (Read further down in the reviews and u see more on that.) Finally they said they would fax it over, and I didn't need to come up. When I got to the chiropractor for my appointment there was no x-ray. When I called to find out why I was told they never had the x-ray to begin with and with an attitude like how dare I inconvenience them by asking for it. I should have somehow already known they didn't have it even though it was this doctor's office who had requested it in the first place. And why didn't they have it? Or couldn't they just call who did and send it over or something to help me out!? Seems odd to me but if you say so. Maybe they didn't want to cooperate because they didn't want me going to the chiropractor instead of taking pills and getting steroid injections which is all they could offer me. Or maybe it's just coincidence that I got no cooperation in pursuing an alternate means to better my health?
Too little too late to help, and no one in there gave a ____.
When the young brunette at the front desk was trying to explain about other appointments she was throwing out different dates, I said that I was not off on that date, she actually had the nerve to look at me and say, "I wasn't talking to you" I was beyond pissed off. I have read numerous reviews about this practice having great Doctors but the staff being horrible and now I see with my own eyes this is 100% true.
Also I was there in September I paid in full to the best of my knowledge. I then get a bill months later. The women in billing was far from helpful and was rude and condescending. I went back in to the office in person and inquired about the bill and I was told I had NO outstanding balances! I asked that they double check! They did and again told me no outstanding balances were to be found! I said ok. Then another month or 2 later I receive yet another bill!!! For the same thing again! I call to inquire about it the lady was condescending and rude again and tried to tell me I hadn't even been there since September! Mind you it's now March! and I've been in there more than once since then! She continues to disagree withe repeating there was no record of me being in there since Sept.
My family goes to this practice. I was in need of a new Doctor, gave Dr Montgomery a chance. Had an appointment set to see Dr Montgomery, but was never able to see him because they let my family reschedule an appointment for me without my consent!!!!!!!! Then blamed me for not calling.
Staff is always friendly and accommodating to every need. Appointments with certain doctors are kind of hard to get because of the amount of patients, but the care is worth the wait. Doctors Montgomery and Taylor are caring and great family doctors.
It's really too bad... I liked Dr. Taylor but I'm fed up with the office staffs poor performance and poor attitudes twords people frustrated by their poor performance. I won't be back life's too short and medical care is too expensive to have to deal with all this BS on top of it!
Just moved here and the staff was amazing, very kind and considerate. I was nervous not knowing anyone, but they made me feel right at home!
Dr Joe's nurse practitioner is pretty good thankfully because usually your forced to see her anyways he's difficult to actually get an appointment with and retiring soon so he doesn't seem to care much what's going on around there.
I will never be back to this practice even if they offered me a life-time of free visits. This was a disgrace and I am sure that they violated a few laws by letting someone, who is not authorized on my patient records, to reschedule my appointments. DO NOT GO HERE!!
Cumberland Family Practice is a US Doctor based in Hendersonville, Tennessee. Cumberland Family Practice is located at 264 New Shackle Island Rd, Hendersonville, TN 37075, USA.
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